YOU ARE NOT ALLOWED ANY BACKPACKS OR FULL FACE COVERING MASKS. MEDICAL MASKS ARE ALLOWED BUT SKI MASKS ARE NOT. PURSES ARE OKAY BUT ANYTHING LARGER THAN A PURSE IS NOT.
OUR KALAMAZOO, DETROIT, & NEW BUFFALO LOCATIONS ARE RECREATIONAL ONLY.
YES ABSOLUTELY! WITH PROOF OF IDENTIFICATION (STATE ID, GOV. ID, BIRTH CERTIFICATE, OR CONCEALED WEAPON LICENSE ARE LEGAL FORMS OF ID) AND PROOF OF AGE, OUT-OF-STATE SHOPPERS ARE WELCOME. HAVE A MEDICAL LICENSE FROM ANOTHER MEDICAL STATE? LET US KNOW SO WE CAN SAVE YOU THE 10% RECREATIONAL TAX! NOTE: DRIVING ACROSS STATE LINES INTO A NON-CANNABIS LEGAL STATE IS ILLEGAL.
THE CRA DOES NOT ALLOW RETURNS OF PRODUCTS THAT GO UNLIKED BY THE CUSTOMER. THERE’S NO WAY TO TELL WHAT IS BEING BROUGHT BACK. WE ARE UNABLE TO TRUST CLAIMS OF IT BEING THE ORIGINAL PRODUCT AND PUTTING IT BACK ON THE SHELF RESULTS IN A HEALTH HAZARD TO OTHER CUSTOMERS. THERE ARE NO RETURNS AT THE REFINERY UNLESS THERE IS SOMETHING DETRIMENTALLY WRONG WITH THE PRODUCT. REGARDLESS, REACH OUT TO INFO@REFINEMI.COM OR CALL OUR MANAGER LINE 24/7 FOR QUICK HELP WITHIN 24 HOURS.
WE HIRE ACCORDINGLY AND YOU CAN SUBMIT YOUR RESUME ON INDEED IF THERE IS A LISTING AVAILABLE! EVEN THOUGH WE MAY NOT BE HIRING AT THE TIME, WE INTEND TO REVISIT RESUMES WHEN WE ARE LOOKING TO ADD TO OUR TEAM!
ALLOW A STAFF MEMBER TO COLLECT YOUR EMAIL TO STAY UP TO DATE WITH OUR LATEST FREEBIES, GIVEAWAYS, AND HOT DEALS!
THE CRA STATES THAT THE FOLLOWING SMOKING METHODS INCLUDING E-CIGS, CIGARETTES, CIGARS, VAPE PENS AND ANYTHING SMOKING-RELATED, ARE NOT ALLOWED WITHIN 10FT OF THE BUILDING. THIS IS A SAFETY MEASURE, AS WELL AS A LEGAL MATTER AND IF FOUND DOING OTHERWISE, WILL RESULT IN A BAN WARNING TO KEEP FIRE HAZARDS LOW.
YES ALL DISPENSARIES IN THE STATE OF MICHIGAN FOLLOW HEAVY TESTING REGULATIONS. BUSINESSES SELLING THEIR PRODUCTS TO DISPENSARIES PAY $600 PER TEST, PER FLAVOR/STRAIN/BATCH. THIS EXTRAVAGATE TEST DETECTS MOLD, WATER, AND OVER 100 CHEMICALS SUCH AS MICROBUTINOL, LEAD & MORE. THESE TEST RESULTS ARE ALWAYS AVAILABLE TO CUSTOMERS. STORES WILL NEED TO FIND THE INFORMATION IN THE STATE OF MICHIGAN DATABASE AND EMAIL THEM INDIVIDUALLY TO CUSTOMERS WHO ASK FOR THEM. ALTHOUGH IT’S NOT FAST OR IDEAL BY ANY MEANS, CUSTOMERS CAN ASK TO SEE THE REAL TEST RESULTS. STORES ARE NOT OBLIGATED TO FOLLOW THROUGH BUT THE REFINERY IS MORE THAN WILLING TO DO SO.
WE ARE EXPERTS IN THE CANNABIS INDUSTRY & STRIVE TO WALK YOU THROUGH THE EXPERIENCE FROM BEGINNING TO END! FEEL FREE TO CHECK OUT OUR VIRTUAL TOUR SO YOU CAN EASILY BECOME FAMILIAR WITH OUR STORE LAYOUT. ONE OF OUR FRIENDLY STAFF MEMBERS WILL WALK YOU THROUGH THE PROCESS UPON ARRIVAL, YOU’LL HAVE A SEAT IN THE LOBBY ONCE YOU’RE CHECKED IN, THEN A BUDTENDER WILL CALL YOUR NAME ONCE A STATION HAS BECOME AVAILABLE. HERE YOU’LL BE ABLE TO SPEND AS MUCH TIME AS YOU NEED TO FIND WHAT YOU’RE LOOKING FOR! WE WILL GUIDE YOU THROUGH THE ENTIRE PROCESS AND FIND YOU EXACTLY WHAT YOU’RE LOOKING FOR AND HOW TO USE IT.
CHILDREN ARE NOT ALLOWED TO WAIT IN THE LOBBY AND ARE NOT ALLOWED ON THE SALES FLOOR. WE SUGGEST MAKING A PRE-ORDER WHERE YOU ARE ABLE TO GET IN AND OUT FAST
TO HELP KEEP ALLERGENS DOWN AND FOR THE SAFETY OF TEAM MATES AND CUSTOMERS, PETS ARE NOT ALLOWED IN THE LOBBY OR SALES FLOOR WITHOUT A VISABLE VEST THAT DIRECTLY SAYS “SERVICE ANIMAL”
THE CRA WHICH REGULATES THE STATE OF MICHIGAN PURCHASE LIMITS STATES THAT YOU ARE ALLOWED TO VISIT DISPENSARIES MORE THAN ONCE A DAY. ALTHOUGH YOUR LEGAL DRIVING LIMIT IS 2.5 OUNCES, WE ARE ALLOWED TO CARRY OUT MULTIPLE TRANSACTIONS AS LONG AS EACH TRANSACTION DOES NOT SUPERSEDE 2.5 OUNCES. WE ADVISE THAT DRIVING WITH OVER 2.5 OUNCES IS THE DRIVER’S RESPONSIBILITY AND TO PROCEED WITH CAUTION.
THE AGE LIMIT TO PURCHASE RECREATIONAL CANNABIS IN THE STATE OF MICHIGAN IS 21 YEARS OF AGE. YOU’LL NEED A GOVERNMENT-ISSUED ID THIS INCLUDES A PASSPORT BOOK, DRIVER’S LICENSE, IDENTITY CARD, TEMPORARY PAPERWORK WITH PROOF OF DRIVER’S LICENSE RENEWAL PURCHASE (MUST HAVE AN EXPIRATION DATE), & OR ORIGINAL BIRTH CERTIFICATE. THOSE WITHOUT PROOF OF IDENTIFICATION WILL NOT BE ALLOWED PASS THE LOBBY.
THE NEW BUFFALO AND DETROIT LOCATIONS OFFER EXTREMELY LOW PRICE POINTS AND DO NOT OFFER LOYALTY POINTS.
KALAMAZOO IS THE ONLY ORIGINAL LOCATION WHICH ALLOWS THEM TO OFFER LOYALTY POINTS.
ALL LOCATIONS HAVE EXTREMELY LOW PRICED PRODUCTS AND WE ALSO OFFER AFFORDABLE HIGH QUALITY PRODUCTS. CHECK OUT OUR MENU FOR CURRENT MARKET PRICED ITEMS.
YES! IN THE CASE, YOU EXPERIENCE A CLOGGED CARTRIDGE (WITH OVER 50% PRODUCT REMAINING), OR YOU EXPERIENCE A MELTED GUMMY (WITH 100% OF IT REMAINING), OR ANYTHING ELSE THAT REFRAINS YOU FROM ENJOYING THE PRODUCT AS INTENDED, WE WILL FULLY EXCHANGE YOUR PRODUCT FOR ANOTHER ONE. WE ARE UNABLE TO EXCHANGE DIFFERENT PRODUCT BUT WE ARE ABLE TO SWITCH OUT FOR ANOTHER OF THE SAME PRODUCT.
IT IS ILLEGAL TO SELL TO ANY CUSTOMER WITHOUT PROOF OF AGE OR PROOF OF IDENTIFICATION. IF YOU ARE CAUGHT DRIVING WITH CANNABIS AND NO IDENTIFICATION CARD, YOU’LL BE PUTTING BUSINESSES IN JEOPARDY OF LOSING THEIR LICENSE TO SELL RESULTING IN LOST JOBS AND MORE. WE CANNOT HELP THOSE WHO DO NOT HAVE PROOF OF IDENTIFICATION.
OUR KALAMAZOO LOCATION IS OPEN 7 DAYS A WEEK FROM 9AM-9PM ALL YEAR ROUND. CHRISTMAS WE ARE CLOSED TO ENSURE OUR STAFF MEMBERS ENJOY TIME WITH THEIR FAMILIES. WE HAVE A LOCATION IN DETROIT MICHIGAN THAT IS OPEN 9AM-9PM SEVEN DAYS A WEEK, HOLIDAY PERMITTED.
YOU ARE ALLOWED 3 SHOPPERS PER STATION, SO WE ARE ABLE TO ACCOMMODATE YOUR FAMILY PARTY AS LONG AS EVERYONE HAS IDENTIFICATION CARDS. YOU MAY EARN REFERRAL DISCOUNTS FOR BRINGING IN NEW FRIENDS TO SHOP WITH SIDE BY SIDE!
